
Shawanda Mason and Jennifer Holder
The Chattery
It’s been 12 years since The Chattery, a well-known and beloved Chattanooga nonprofit, opened its doors. With just $100 and a shared belief in accessible, joyful adult education, co-founders Shawanda Mason and Jennifer Holder set out to fill what they saw as a learning void in the community.
“One of the largest challenges was being taken seriously,” says Holder. “As two young women starting a nonprofit, the hurdles we faced were simply from people not believing in us. But anytime someone doesn’t believe in you, that’s motivation to do even better, and that’s what we did.”
Adversity only fueled Holder and Mason, and despite early obstacles, The Chattery grew from four classes a month to now more than 50, reaching over 25,000 learners while continually expanding its offerings. Growth, however, did not shield hardship. In 2024, after their building was set on fire, the founders faced a defining moment that put their resilience to the test.
“No one can prepare you for watching a team of volunteers throw 10 years of memories into a dumpster,” Holder adds. “But through it all, we proved we’re more than just ‘stuff’ and more than just a ‘space’ – we’re a community. A community of learners, teachers, and friends.”
Their relationship mirrors the organization’s learning ethos, proving that a successful partnership is achieved through mutual respect. “When we have differences of opinions we give each other permission to ask questions,” Mason explains. “Even though we’re running a business, our friendship comes first.”
That dynamic also ensures accountability and growth, with both founders quick to express their gratitude for one another. “I always want to do my best so that my partner knows that we’re on the same page,” Mason says. Holder agrees: “I owe so much to Shawanda. She’s taught me how to set boundaries … I value her opinion and trust her.”
From landlord and tenant to best friends and on to business partners, they’ve come a long way and achieved their founding goal together. However, their mission continues. “We set out to become the go-to place for enjoyable adult learning,” Mason reflects. “Community building is an ongoing job, so our work is far from over.”