
JONATHAN BRAGDON
General Partner, Capacity Capital
When seeking funding, what should be the first step?
The first step is to treat it as a hiring decision: bringing in money to do a specific job in the business, at a specific cost to you and a benefit to the investor. The cost is driven by the investor’s risk: the higher their risk, the more expensive the capital. Equity/venture capital is usually the most expensive, customer revenue is the least expensive, and there are a lot of tools between those two.
Once funds are secured, how should they be allocated?
Once funding is in, focus it on whatever is most clearly blocking growth. If you’re still finding product/market fit, spend on customer experiments. If you have traction, invest in a repeatable sales motion and the onboarding process. If growth is exploding, invest in talent, operations, delivery, and customer delight to scale what’s working.
Growth tends to create cash gaps and a need to invest before the revenue arrives. The use of funds becomes clear when you frame every dollar around unlocking the next stage.
What should founders do to maximize growth and prepare for the next round of funding?
Founders should build as if this round might be their last: design a business that can be funded by customers, not capital markets. That means being obsessed with solving a real customer problem, letting revenue validate that you’re creating value, and then getting serious about both capital efficiency and top-line growth.